Politique de confidentialité

 

 

 

Protection of personal data

 

Within the framework of our commercial relationship, we only collect data useful for processing your order.  Your data will not be used for any other purpose.

 

 

DATA CONTROLLER

Personal data collected on the website www.atelierfandb.com are recorded in a computerized database by the data controller : Société Anthime Mouley France SAS

Site Internet : www.atelierfandb.com

Siège social : 29 rue René Cassin, 74240 GAILLARD-France

Mail : friends@atelierfandb.com

SIRET : 31038117300023

RCS Grenoble : 310 381 173

TVA intracommunautaire : FR 82 310 381 173

Représentée par Mr François Viñas et Mr Nicolas Viñas sont responsables du traitement des données collectées dans le cadre de l’utilisation des services proposés par AtelierF&B.com

 

 

COLLECTE DES DONNEES 

Cookies

Cookies are files containing data relating to your browsing on a website. These files are stored in your browser and allow us to recognize you (purchase preferences, pages visited etc...) when you return to our site.

The cookies present on Atelier F&B are used for your authentication and are necessary for the proper functioning of our site. They do not contain any personal information.

You can change your preferences at any time by accepting or rejecting cookies through your web browser.

 

Contact Form

In the "write to us" section, you enter your e-mail address, your name, your telephone number. In this form you may be asked to enter other information relating to the processing of your order. We will use this data to answer you and process your request.

 

Newsletter subscription

You can subscribe to our newsletter by clicking on "join us". Your e-mail address will be used to send you news about the site, promotions, new products, etc... You can of course unsubscribe at any time by clicking on the unsubscribe link present in the newsletters received or by sending us your request by email to : friends@atelierfandb.com or by using our contact form.

 

Customer Account

In order to create your customer account, you will need to register :

  • Your first and last names
  • Your mailing address
  • Your phone number
  • Your e-mail address
  • Your date of birth (optional)
  • Login and password chosen to access your account
  • Adresse IP

Professionals will add :

  • Their company name/company name
  • Their SIREN number
  • Their intra-community VAT number

The obligatory or optional nature of the data collected is indicated to you at the time of their entry by a mention "Obligatory" (or any other appropriate visual indicator such as an asterisk or an element in bold) or "Optional".

 

Placing your order

At the time of placing your order you can enter an address different from the address entered during the creation of your customer account. When you pay online, you pay for your purchases by credit card, PayPal or bank transfer. None of your data is transmitted and stored on our site. Payment processing is done by our partner Stripe or PayPal. In case of bank transfer, your data are processed by our bank Crédit Agricole.

 

Search for a product on the site

When you use our search engine, you enter keywords that are useful to us for the purpose of improving our product offering and also for statistical purposes.

 

 

USE AND STORAGE OF YOUR DATA

 

Your personal data is used for :

  • Vous facturer la commande
  • Vous livrer
  • Vous assurer l’accès au suivi de votre commande via votre compte client
  • Transmettre vos informations aux transporteurs afin qu’il vous livre au mieux

The data is kept for the entire duration of use of the service and is then archived for an additional period of time in connection with the statutory periods of limitation and legal retention for strictly limited reasons permitted by law (payment, warranty, disputes, etc.). After this period, they are deleted.

Customer Account : 5 ans

Proof of identity / proof of address : 1 an

Bank details RIB/IBAN : 10 ans

Accounting data : 10 ans

Data linked to your credit card by the payment provider : 13 mois

Adresse IP : 12 mois

 

 

YOUR RIGHTS

Of course it remains the responsibility of the visitor to take all the necessary measures to preserve his private data.