Free delivery in Metropolitan France for shipments over 30 € of purchase.

Our items are carefully packed and shipped in cardboard boxes. In all cases, you will receive an e-mail with your parcel number so that you can track your shipment.

Our rates below are based on weight. It includes packing, handling and shipping.

Returns are the responsibility of the customer.

  

Deliveries in Metropolitan France

LA POSTE
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In colissimo with or without signature :

We ship our packages anywhere in metropolitan France by colissimo to your home. They reach you within 48h* from the departure of our warehouses. (*Indicative delivery time in working days for shipments in metropolitan France). You will be able to choose the colissimo against delivery with or without signature. In the last case, your parcel will be directly deposited in the mailbox if its dimensions allow it. Once your order has been shipped, you will receive a link so that you can follow all the steps of your package. You can have your package delivered to your home or workplace at your convenience.

 

WORLD RELAY
Logo Mondial relay

Your parcels will be delivered in 72h*(working days) following the departure of our warehouses. You will receive an e-mail informing you of the departure and arrival of your package at a relay point. You will have 2 weeks to pick up your package at the relay point that you indicated when you placed your order on our site. Delivery is free for orders over 120 €.

 

WEIGHT RANGE COLISSIMO HOME DELIVERY WITHOUT SIGNATURE COLISSIMO HOME DELIVERY WITH SIGNATURE DELIVERY IN RELAY POINT (WORLDWIDE RELAY)
0-0,25 kg 6,70 € 7,90 € 4,90 €
0,25-0,5 kg 7,70 € 8,90 € 4,90 €
0,5-0,75 kg 8,50 € 9,70 € 4,90 €
0,75-1 kg 9,50 € 10,50 € 5,90 €
2 kg 10,30 € 11,50 € 6,90 €
3 kg 11,30 € 12,50 € 7,90 €

 

CHRONOPOST

Accueil

By Chronopost at home before 1pm:

If your order is urgent, do not hesitate to choose fast delivery. Your package will be delivered the next morning (Monday to Friday) before 1pm for all orders placed before 1pm on our site.

By Chronopost in relay from 13h:

If your order is urgent, do not hesitate to choose fast delivery. Your package will be delivered the next day from 1pm (Monday to Friday) in the relay point of your choice for any order placed before 1pm on our site.

WEIGHT IN KG CHRONOPOST RELAY DELIVERY CHRONOPOST DELIVERY 13
1 12,00 € 13,90 €
2 12,50 € 14,50 €
3 13,10 € 15,50 €

 

 NB: The choice of the relay points is proposed to you on the site after payment of your order.

Deliveries DOM-TOM

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Your package will be dispatched via Colissimo with tracking and drop-off without signature and will be delivered to you within 5 to 7 days after dispatch from our warehouse for Zone 1 and 7 to 10 days for Zone 2.

Zone 1 : Guadeloupe (including St Barthélémy and St Martin), Martinique, Reunion, French Guiana, Mayotte, St Pierre and Miquelon

Zone 2 : New Caledonia and its dependencies, French Polynesia, Walis and Futuna, French Southern and Antarctic Lands

WEIGHT RANGE COLISSIMO ZONE 1 COLISSIMO ZONE 2
0-0,5 kg 15,30 € 22,30 €
0,5-1 kg 19,10 € 27,60 €
1-2 kg 25,70 € 42,90 €
2-3 kg  32,40 € 59,20 €

 

NB : For all products shipped outside the European Union, French Overseas Departments and Territories and Switzerland, the price is indicated exclusive of tax. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of Atelier F&B. They will be charged to the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). By placing an order on our site you are the official importer and are obliged to respect the regulations of the country in which you receive your articles. Atelier F&B invites you to inquire about these aspects with the corresponding local authorities.

 

Deliveries Switzerland

Swiss Post
Logo La Poste, aller à la page d’accueil

If you are in Switzerland, Atelier F&B has the possibility to post your parcels with the Swiss Post Office. from Switzerland in order to avoid any additional costs. 

Delivery charges are offered starting from 30€ of purchase. Below this amount you have to count 7€.

You also have the choice to pick up your order on the spot in our premises close to the customs in Veyrier: 

29 Rue René Cassin
74240 Gaillard

 

International deliveries

Mondial Relay 

Logo Mondial relay

If you are in Belgium, Luxembourg or Spain, you have the possibility to be delivered in a relay point.

Your package is delivered in 3 working days for Belgium and Luxembourg and in 5 working days for Spain.

WEIGHT RANGE DELIVERY IN POINT RELAY (WORLD RELAY) Belgium and Luxembourg RELAY POINT DELIVERY (WORLD RELAY) Spain
0-0,25 kg 4,90 € 8,90 €
0,25-0,5 kg 4,90 € 8,90 €
0,5-0,75 kg 4,90 € 8,90 €
0,75-1 kg 5,90 € 8,90 €
2 kg 6,90 € 9,90 €
3 kg 7,90 € 9,90 €

 

 

By Colissimo with the Post Office
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Your package will be delivered by Colissimo with delivery against signature.

Zones served :

Zone 1 : Allemagne, Belgique, Luxembourg, Pays-Bas
Délai de livraison constaté d’environ 5 jours.

Zone 2 : Autriche, Espagne, Irlande, Italie, Portugal, Royaume-Uni
Délai de livraison constaté d’environ 5 jours.

Zone 3 : Danemark, Estonie, Hongrie, Lettonie, Lituanie, Pologne, République Tchèque, Slovaquie, Slovénie, Suède 
Délai de livraison constaté d’environ 5 jours.

Zone 4 : Croatie, Finlande, Grèce, Islande, Maghreb, Malte, Norvège, Roumanie, Turquie, territoires spécifiques Espagne et Portugal autres pays Europe de l’Est. Délai de livraison constaté d’environ 5 jours.

Zone 5 : Australie, Canada, Chine, Corée du Sud, Etats-Unis, Hong-Kong, Inde, Israël, Japon, Russie, Singapour, Thaïlande, Vietnam
Délai de livraison constaté entre 10 et 12 jours.

Zone 6 : Afrique (hors Maghreb), Amériques (hors Etats-Unis et Canada), Moyen-Orient, autres pays d’Asie, Océanie (hors Australie)
Délai de livraison constaté entre 10 et 15 jours.

 

WEIGHT RANGE ZONE 1 ZONE 2 ZONE 3 ZONE 4 ZONE 5 ZONE 6
0-0,5 kg 12,40 € 13,80 € 13,90 € 17,00 € 26,00 € 29,90 €
0,5-1 kg 14,55 € 16,90 € 16,90 € 20,30 € 28,80 € 35,10 €
1-2 kg 15,40 € 18,70 € 18,90 € 22,00 € 39,50 € 48,20 €
2-3 kg 16,40 € 19,68 € 20,40 € 23,90 € 50,10 € 61,50 €

 

NB : For all products shipped outside the European Union, French Overseas Departments and Territories and Switzerland, the price is indicated exclusive of tax. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of Atelier F&B. They will be charged to the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). By placing an order on our site you are the official importer and are obliged to respect the regulations of the country in which you receive your articles. Atelier F&B invites you to inquire about these aspects with the corresponding local authorities.

 

RETURNS  

Metropolitan France

1/ Inform us of your desire to return

  • It must be done in a delay of 14 days following the reception of your order (stamp of the carrier being taken as proof)

To make your return, you have the possibility of: 

  • Go to our website section "make a return" at the bottom of the page (quickest and easiest way, you will be able to print your return label from this interface)
  • Contact us by going to the " write to us " section »

If you do not make your return through our dedicated page "make a return" you must first contact us by email or telephone so that we can provide you with all the information. 

2/ Sending the labels

The return is at your expense. We provide a label for tracking, however the price of this one (6€) will be deducted from your refund.

Once your return request has been taken into account, our services will send you by mail a return form to guide you in the return of your items. This voucher will be printed and attached to your return package. It allows our services to identify you upon receipt and to quickly process your return.

You will also receive a prepaid label from the Post Office or Mondial Relay (according to your choice) to stick on your packaging.